NC Office of Health Information Technology

The North Carolina Office of Health Information Technology (OHIT) was established in 2010 in accordance with Session Law (SL) 2009-0451, which stipulates that NC Department of Health and Human Services shall direct a health information technology management structure that is efficient and transparent and that is compatible with the ONC governance mechanism. The goal of NC OHIT is to facilitate the development of statewide interoperable health information systems and initiatives that will ultimately improve health and healthcare in North Carolina.

NC OHIT believes that open and transparent communication is crucial in advancing its goals across the state. This website will serve as a central repository for health IT announcements, events, resources, and initiatives in North Carolina.

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Health IT News

NC DHHS Technology Center Receives 2021 NASCIO State IT Recognition Award

Seattle, Wash.
Oct 13, 2021

One of the initiatives of the NC DHHS Technology Center, the Business Intelligence Data Platform (BIDP), has been recognized nationally by the National Association of State Chief Information Officers (NASCIO) as a technology in state government that addresses critical business problems, more easily connects citizens to their government, improves business processes and creates new opportunities that improve the lives of citizens.

BIDP received the NASCIO State IT Recognition Award in the Data Management, Analytics & Visualization category with its groundbreaking technology.

BIDP provides NCDHHS with the tools necessary for analysis, performance monitoring, reporting, and visualization. BIDP’s architecture is consistent with industry best practices for ingesting source data from several different systems, and then curating that data into uniform, governed, discoverable, and accessible enterprise assets. This enables analysts to have a unified view of the data which expedites data reporting and visualization efforts.

This year 110 submissions were received from NASCIO member states and territories and over 60 NASCIO members served as volunteer judges.

The award nominations showcase the use of information technology to address critical business problems, more easily connect citizens to their government, improve business processes and create new opportunities that improve the lives of citizens. To ensure states have access to the innovations and leading practices of their peers, all award submissions have been added to NASCIO’s Awards Library.

For more information, see the NASCIO press release.

Corey Mercy, Director of the NC DHHS Technology Center, Receives National Leadership Award

RALEIGH
Jun 2, 2021

Deputy Chief Technology Officer Corey Mercy has been honored by a national publication for being among the best in his field. He received the State Leadership of the Year Award at the 2021 StateScoop 50 Awards. StateScoop 50 Awards honor the most innovative and influential projects in state government and outstanding leaders across the country advancing the use of digital technology inside state agencies.

Mercy leads the NC DHHS Technology Center as the Deputy Chief Technology Officer at DHHS. He has led the development of the Cloud Center of Innovation and works continuously to improve and support the lives of North Carolinians by leveraging technology solutions. During the Department’s COVID-19 response, he and his team have led numerous technology deployments to meet data analytics, reporting, remote healthcare delivery, COVID-19 testing, exposure notification, vaccine administration, and interoperability with external partners. Mercy has served in the health IT field with a focus on the effective use and advancement of technology across both the public and private sectors of health care. He is also an adjunct professor with the University of North Carolina at Chapel Hill teaching courses on digital health and health analytics.

For more information, see the NC DIT press release.

NC DHHS Technology Center’s Business Intelligence Data Platform Receives National Honor for Excellence

RALEIGH
Jun 2, 2021

One of the initiatives of the NC DHHS Technology Center, led by Deputy Chief Technology Officer Corey Mercy, has been recognized as one of the most innovative and influential projects in state government from across the country. The DHHS Business Intelligence Data Platform (BIDP) received the State IT Innovation of the Year Award from StateScoop. StateScoop is a national organization that brings together IT leaders and innovators from across government, academia and industry to exchange best practices and identify ways to improve state and city government.

The DHHS BIDP is a HIPAA-compliant cloud-based enterprise platform built to ingest and integrate data in different formats from multiple internal and external sources. BIDP serves as a central repository, having disease surveillance, COVID-19, Medicaid, vaccination, hospital bed availability, personal protective equipment and data from numerous sources including several health information exchanges and external electronic health record systems. Enabling the utilization of these disparate data in analytics, reporting and multiple dashboards for DHHS, the N.C. General Assembly, the N.C. Office of the Governor, other state agencies, news media and the public. BIDP has reduced overall operational costs and increased agility through cloud infrastructure efficiencies that enable supply and demand for environments and employ elastic cost base and transparency.

For more information, see the NC DIT press release.

NC OHIT Recognized for 2020 COVID-19 Efforts

Employees from across NCDHHS were honored with the annual NCDHHS Team Recognition Awards in a virtual event on March 25. The awards recognized NCDHHS teams who have gone above and beyond to further the NCDHHS mission and demonstrated the NCDHHS values during 2020.

NC OHIT was part of the DHHS COVID-19 Data Visualization Team that received a 2020 DHHS Team Recognition Award for providing transparent COVID-19 data to the public. NC OHIT’s contribution to this collaborative effort by DHHS’ Information Technology Division, Data Office, and multiple divisions included analyzing responses to the COVID-19 Hospital Medical Surge Daily Survey to mitigate human error in reporting, tracking response rates, conducting targeted outreach, and producing daily reports for DHHS leadership, partners, and the NC DHHS COVID-19 Dashboard.

Health IT Initiatives Around North Carolina

NC OHIT Health IT Projects

NC Medicaid Electronic Health Record (EHR) Incentive Program
The NC Medicaid EHR Incentive Program was created by the federal government as part of the American Recovery and Reinvestment Act of 2009. The program encourages eligible providers to adopt, implement, or upgrade (AIU) to a certified EHR technology, and then to demonstrate meaningful use (MU) of that technology with the goal of improving patient care while also reducing health care costs. The NC Medicaid EHR Incentive Program issued its first payment in 2011 and eligible providers may attest through October 2021.

emPOWER
Thousands of NC Medicaid beneficiaries living at home rely on electricity-dependent durable medical equipment such as ventilators, electric wheelchairs, and infusion pumps. Natural or man-made incidents resulting in power outages can thrust these at-risk individuals into life-threatening situations. NC emPOWER uses Medicaid claims data to identify these populations for the NC DHHS Public Health Preparedness and Response Branch and their partners to support targeted emergency preparedness, response, and recovery activities. NC emPOWER provides a de-identified monthly summary report by ZIP Code and county to aid in planning for hospital surge and sheltering and evacuation needs and in case of emergency can securely provide patient-level reports by impacted geography to assist in rapidly identifying, locating, and voluntarily evacuating at-risk individuals and reconnecting them with their health care providers.

North Carolina State Medicaid Health Information Technology Plan
The State Medicaid Health Information Technology Plan (SMHP) provides an overview of HIT initiatives in North Carolina and outlines NCDHHS’ strategy through 2021 for implementing the NC Medicaid EHR Incentive Program. The SMHP also details various HIT initiatives that are in progress across the state and addresses the state’s HIT Roadmap, including goals and benchmarking activities.

COVID-19 Hospital Medical Surge Daily Survey
On April 4, 2020, NC OHIT became a key contributor on the NCDHHS team responsible for tracking and reporting COVID-19 data in North Carolina. One of the NCDHHS efforts was the COVID-19 Hospital Medical Surge Daily Survey, which provided data points on medical surge capacity such as availability of ventilators and inpatient and ICU beds and number of COVID-19 positive patients admitted in North Carolina’s hospitals. The NC OHIT team analyzed survey responses to mitigate human error in reporting, tracked response rates, conducted targeted outreach, and managed the help desk for the survey. NC OHIT’s role in maximizing completeness and accuracy of hospital data was crucial as it aided leaders in data-based decision making in North Carolina’s battle against the COVID-19 pandemic. NC OHIT’s last day working on this project was September 1, 2020, when the state transitioned from manual submission of data to an automated process. For these efforts, NC OHIT was part of the DHHS COVID-19 Data Visualization Team that received a 2020 DHHS Team Recognition Award for providing transparent COVID-19 data to the public.

NC Behavioral Health EHR Program
NC DHHS, NC OHIT, NC Medicaid, the NC Office of Rural Health (ORH) and the NC Health Information Exchange Authority (NC HIEA) launched the NC Behavioral Health EHR Program to assist behavioral health, mental health, and intellectual development and disability practices with purchasing EHR technology and establishing connectivity to NC HealthConnex. There was $2.5 million dollars in available funds. Applications had to be submitted by May 31, 2018 and were accepted on a first-come, first-served basis. The program ended in November 2019, after all reimbursements had been distributed.

State of North Carolina organizations with health IT projects/initiatives

Please note, this is not an exhaustive list.